Shipping:
- $10 flat-rate US shipping.
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Overnight shipping is $45.
Please email customercare@kinkistry.com to request overnight shipping.
- Orders are processed and shipped out within 3-7 business days. Pre-Orders can take up to 30 days before your item is shipped.
- We ship worldwide utilizing USPS Priority Mail and UPS. Your order will be shipped after your purchase. Tracking and Proof of Shipment will be emailed or texted once your order has shipped.
- KINKISTRY IS NOT RESPONSIBLE for lost or stolen items. ALL SALES ARE FINAL.
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Orders shipped outside of the U.S. may be subject to customs fees or duties. Please consult with your local customs agency for more information prior to ordering. If applicable, you will be required to pay such fees to receive your package. These fees are the responsibility of the receiver, and we will not issue refunds for customs or duty tax charges.
- Please note that some shipments may experience delays due to the customs clearance process. We encourage our customers to allow ample time for delivery and unplanned delays as we are not responsible for delays or late deliveries once the Post Office has accepted the shipment.
- FREE local pickup is available in Smyrna, Georgia (Choose option at checkout.)
Returns:
Customer satisfaction is our #1 goal, and we are committed to ensuring our customers are satisfied with their purchase.
- We do not offer refunds on our products but would gladly offer you an exchange or store credit within 7 Days of receipt of your order.
- Your item/s to be exchanged must be unused and accompanied by the original unopened packaging due to health and sanitary reasons.
- Shipping charges (original and return) are the customer’s responsibility.
- Exchanges will be processed within 10 -14 days of receipt of product.
